Legal Information

Read our Terms & Conditions, Privacy Policy and Refund Policy.

Terms & Conditions

By accessing Help us Buddy services you agree to comply with the following terms designed to ensure a secure and professional experience.

All services provided are for assistance and support purposes.
Users must provide accurate contact and service information.
Unauthorized copying of website material is prohibited.
Help Buddy reserves the right to modify services and pricing.
Misuse of services may result in service termination.
Users are responsible for maintaining device safety and backups.

Privacy Policy

Help us Buddy respects your privacy and protects your personal information.

We collect basic user information such as name, phone number and email.
Your data is used only to deliver services and support.
We never sell or share personal data with third parties.
All customer information is stored securely.
Cookies may be used to improve website performance.
Users can request data deletion anytime.

Refund Policy

Refund eligibility depends on the type of service purchased.

Educational notes and digital learning materials are non-refundable.
Refunds are available only for Card Designes , Software installation, Hardware repair, Camera installation like services when services cannot be delivered.
Approved refunds will be processed within 5–10 business days.
Refunds are subject to service agreement terms.